BTown Web is a Seattle-based agency that provides programming and design services to ecommerce companies. We help our clients with Platforms (Shopify & Shopify Plus, WooCommerce, ShipStation and many others), Services (Dev, Design, Marketing and Analytics) and we provide consulting and integration assistance for Channels (Amazon, eBay, Walmart, etc). In the context of those 3 areas BTown Web is able to provide support and best practice guidance to help our clients grow.
There are 3 main tenets our business is built on: Customers, Experience and Education. For customers we provide excellent customer service and when a project is completed we have processes in place to receive feedback on our site, on Google and on Shopify. We find that the best way to demonstrate expertise is to show off our previous work, for example the content marketplace we built: Content Runner has been a tremendous door opener that helped us win new projects. To help educate merchants, we created a free eCommerce Growth Group that offers marketing strategies, content guides, audits and a private Facebook group for merchants. In the context of those 3 areas BTown Web is able to provide support and best practice guidance to help our clients grow.
WooCommerce is a plugin designed for WordPress that will let your turn your site into an ecommerce powerhouse. Customize your products, cart, checkout path, customer emails and create a unique and seamless customer experience with WooCommerce. Sell memberships, licensing agreements, virtual goods and even create recurring billing for your customers, Woo lets you do whatever you want and best of all, there is no monthly fee!
With Shopify you get a complete ecommerce solution that allows you to set up an online store and sell your products. Shopify is a fully hosted solution which means you don't need to use your own servers, they take care of that all for you. Fully customize your design, products, track products and integrate with 3rd party applications to get the most out your Shopify experience.
WordPress is the most popular content management system on the web and there are new updates, customizations being released every quarter. With a gigantic plug-in ecosystem you can build a brand new website and hook in with some of our favorite plug-ins.
2 sided marketplaces were first introduced to the world with Craigslist and eBay. Since that time, they have exploded in popularity and you can find them on the web in many different verticals. That trend continues as more companies realize there is opportunity for matching up supply and demand in niches and sub verticals.
We enjoy building custom software for our clients, these involve us integrating many 3rd party systems or even building something completely unique from the ground up. For example, if you want a sales dashboard to track leads, employees, sales, conversions and more we would love to talk.
When your site is built, it's time to start getting customers! One of the best ways to do that is to advertise with Google AdWords, there are number of ways you can do that: text ads, image ads, remarking ads and even the Google Shopping Network.
If you don't have the proper look, you're wasting time trying to attract customers as they will leave your site before they take the time to learn who you are. The truth is that image is EVERYTHING.
We pride ourselves on excellent customer service, but then again every company says that right?
Talk to our clients to get a 3rd party perspective on how we serve our customers.Request References
For more than half a year, I’ve worked directly with Andrew at Btown. Hands-down, Andrew has been an invaluable asset for our company. He’s extremely knowledgeable, work is top grade, and the turn-around is amazing. I would highly recommend Btown for UX and back-end work in Shopify.
BTownWeb’s strongest suit is that they are small, nimble, and agile. They are willing to work with you to develop the right solution for your business. They were very responsive from start to finish, even when a lot of hand-holding was necessary. They took responsibility for their work all the way through the end and was always available to solve issues.
I would definitely work with them again.
From the initial conversations to the final decision BTown Web was a cut above. They were low pressure, flexible and capable – a combination we find rare and enjoyable in a business relationship. They were also completely transparent both in their capabilities and in their input on our requests which always let us know exactly where things stood. It was just as you want a consultant experience to be, consistent, confident, capable and flexible.
In the end, they helped us get the site we wanted, and helped our team without reservation which is refreshing in an age where some want to keep the “magic” of web design to themselves.
The more I use SS the happier I am. Love the ease of sales reports info at my fingertips. I’ve never had that before. Plus today I had a order from Europe and the customs form was complete populated with the order content. Yay! I’ve been needing this in my life so very much but didn’t know it.
I also had some time to brows your articles on FB. Your passion for what you do is contagious and that’s such a compelling quality in a business owner. I feel really lucky that I opened your email that got me on board. I look forward to exploring my little micro businesses potential over time. I had no idea so much great stuff was out there in a non threatening accessible format, i.e. Shipstation and Mailchimp.
Domain Holdings Group has been working with Chad and his team (mainly Larry and Matt) for at least 3 years. It’s been a great pleasure working with them on several projects such as online marketing, web design, and database development. From helping us with our digital marketing strategy, building a website or a database, or to troubleshooting, BTownWeb has always provided us with great knowledge, professional manners, and quick turnaround time.
BTown Web is a lean, mean web developing machine. They’ve successfully completed several digital projects for us on-time, on-budget and have become a go-to web and SEO resource for us and our clients.
I called Chad with Btownweb.com when my other website designer skipped town and left me in a lurch. He and his staff were able to attend to the damages after hours and I was up and running that night.